Katie Banks | LinkedIn
KBCAIB Financial Solutions Group - Enterprise Lending Services, Elkstone Capital, Keogan ArchitectsRecommendations1 person has recommended Katie159connectionsJoin LinkedIn & access Katie's full profileJoin LinkedIn & access Katie's full profile. It's free!As a LinkedIn member, you'll join 300 million other professionals who are sharing connections, ideas, and opportunities.See who you know in commonGet introducedContact Katie directly159connectionsKBCOperations/Project & Facilities ManagementNovember 2013 – Present
BackgroundSucceed by following your passion.....
&One of the things that may get in the way of people is that they’re not in touch with their passion. If you’re passionate about what it is you do, then you’re going to be looking for everything you can to get better at it” - Jack Canfield
31 year old professional with a 1st Class Honours Degree in Business Management & a Diploma in Event Management
• 14 years experience in overall Operations/Office Mgt with 7 years Operations & Project/Facilities Management
• Certified LEAN Methadologist
• Significant experience in Operations, Planning, Facilities Mgt, Project Management, Vendor Coordination, Change Management, Internal Business Restructuring and MI/Business Reporting.
• Strong analytical skills and a broad lateral business thinker
• Pro-Active Self Starter with a high degree of initiative, drive and determination
• Proficient public speaker and ability to liaise professionally across all divisions
• Excellent organisational, administrative and IT skills (Excel, Word, PowerPoint)
• People Orientated - Ability to manage relationships.
Career Highlights to Date:
1. Development of Operations Dashboards & Metrics - improving efficiencies within the business. Analysis of business structure to identify productivity measures, key areas of remediation and development of improved reporting structure using RAG Status reporting metrics.
2. Workplace management of expansion of existing Head Office to create new Operations Centre enhancing LEAN culture. Assisted in project managing the closure of a Corporate Banking Paris Office with effective relocation of the operations function back to Dublin
3. Project Managed the Restructure of a Business Unit to assist in more focused asset class management
4. PMO Coordinator :Assisted in project managing the design and implementation of operational/IT solutions to support business strategy.
Experience will successfully transfer across industries and organizational models.ExperienceOperations/Project & Facilities ManagementKBCOperations Management (Retail & Wholesale Operations):
• Initial Design and ongoing development of Operational Dashboards & Scorecards for Operational Metrics, Productivity, Forecasting & Quality
• Production of KPI/MI Weekly/Monthly Reports & UpdatesCapacity Planning
• Support teams in continuous improvement initiatives
• Strategy Planning to create an Operations Centre of Excellence
• Preparation of Reports & Presentations for Exco in relation to Operational Performance
• Capacity Planning
• Vendor coordination - Governance of SLA's
• Local Operational Risk Manager
Facilities Management:
• Management of reconfiguration of space and internal team moves for multiple buildings incl. Head Office and Operations Centre.
• Coordinate and liaise with the greater facilities/IT teams on all aspects of new offices and expansion of existing/new locations
• Team moves/desk installations ensuring premises fit for purpose. Optimise desk utilisation & space.
• Occupancy oversight and management
• Management of Operations Centre building security and card access system
• Governance of outsourced Facilities function ensuring business controls are adhered to and standards met.
• Oversight of Security Contract, Management of procedural documentation and framework for escalation of incidents
• Special Event PlanningOperations & Project/Facilities ManagementAIB Financial Solutions Group - Enterprise Lending ServicesOperations Management
• MI Reporting and Portfolio Management on Loan Portfolio c. 600 customer/ &#x208.9bn
• Initial Design and Ongoing Development & Management of Business Review Process for ELS as part of Financial Solutions Group producing RAG Statuses for key customer metrics.
• Identification, Implementation & Project Management of Restructuring of Internal Business for better asset class management- 130 staff/600 customers
• Co-ordinating and completion of Central Bank of Ireland reporting requirements.
• Preparation of Reports & Presentations for Central Bank & Auditors
• Leading, anticipating and influencing business understanding and adoption
of internal policy and requirements through liaising with Credit Risk, Central PRO Team and HR
• Cost Base Management – Analysis & Management of Professional Fees/Departmental Expenses
• HR – Resource Requirements & Alignment
• Training & Communications Coordinator
• Risk Migration - Group Credit and Group Risk Credit Filing Standard
• Monthly Operations/Risk/Compliance Reporting
• Collation, analysis and presentation of data for monthly management reports circulated to departmental Directors
• Processing of Sectoral Invoices and Expenses
• Extensive Diary Management
Facilities Management
• Workplace Management of office floor restructure for business unit c 100 staff and associated facilities management
• Space Planning
• Central Coordinator for Business Unit of 130 staff based in both Dublin & Cork
• Coordination and Management of 3 Senior Sector Directors reporting to Head of Unit
• Task delegation, coordination and management of 3 supporting PA’s.Office ManagerElkstone CapitalNote: Redundancy after 3 months
• Inventory/Facilities Management
• Preparation of reports and presentations
• Organise seminars and conferences and team meetings
• Creditor/Expense Management including. Employee Expenses.
• Extensive Diary Management
• Extensive organisation/management of all travel arrangements for CEO/COO/VP
• File ManagementOffice ManagerKeogan Architects• Facilities Management
• Inventory Management
• Cost Analysis & Management
• Developing Project Programmes, Timelines and Schedules
• Preparation & Compilation of Competition Submission Pre Qualification/Tender Documents & Presentations
• Customer File Management
• Diary Management
• Travel Management
• Marketing & Client Events Management
• Financial Mgt:
• Monthly Payroll/ Salary Management
• VAT Returns
• Revenue Management
• Management of Income and Expenditure Accounts
• Forecasting Income and Expenditure
• Management of Petty Cash
• Management of Client Accounts
• Cheque/Payments Reconciliation
• P35 Return Workings
• Bank Reconciliation Statements
• Audit File Preparation and SubmissionOperations Assistant/ Web Development Project AdministratorSpecialist Holiday Group Ireland• Project Coordination - Design and development and Maintenance of User Friendly Online Booking Website
• Internal & External Launch of New Booking System – Marketing/Sales & Training
• Marketing & Internet Campaigns
• Change Management & Implementation
• Co-Ordination, Supervision and Support of Staff
• General Operations and Administration
• Customer Service
• Liaising with American SuppliersSkillsProject PlanningMicrosoft OfficeProject CoordinationChange ManagementFinancial ReportingOffice AdministrationReport WritingTeam RestructuringCost ReportingOffice ManagementBusiness PlanningEvent PlanningTeam OrganisationConference CoordinationEvent ManagementDiary ManagementFinanceEducationBachelor Business, Bachelor Business Qualification with First Class HonoursCommunications & Management InstituteDip. Event Management, , Marketing & PR of EventsInstitute of Bankers, UCDAcredited Product Advisor Loans, Loans & RegulationsColaiste BrideHonors & AwardsAdditional Honors & AwardsPresidents Bronze Gaisce Award
Represented Ireland in Edinburgh Military Tattoo (Emerald Isle Irish Dance Team)
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